Infosys Off Campus Drive :
Freshmen in any batch are eligible for the Process Executive position at Infosys Off Campus, which is hiring for BSc, B.Com, M.Com, BBM, and BBA graduates. Below are the specific application and eligibility requirements for the firm.
About Infosys :
Leading the way in consulting and next-generation digital services worldwide is Infosys. More than 250k people work at Infosys, a worldwide consulting and IT services firm that was founded in 1981 and is listed on the NYSE. With a market valuation of almost US$79.74 billion, we have expanded from a capital of US$250 to a US$13.56 billion (Q4 FY21 sales) corporation.
Job Description :
Infosys is looking for someone who is driven and enthusiastic to fill the role of Customer Service Representative - Process Executive. Supplying outstanding customer service and guaranteeing a satisfying customer experience are your duties as a customer service representative. A premier international IT and consulting firm is offering young graduates a fantastic opportunity to launch their careers.
Job Title : Process Executive
Job Type : Full Time
Location : Mangalore / Mysore / Bangalore
Experience : Fresher
Role and Responsibility :
Resolve client questions, issues, and requests promptly and professionally over the phone, email, or chat.
Give clients accurate and pertinent information while attending to their requirements and finding efficient solutions to problems.
Sustain a high degree of product expertise to provide clients with knowledgeable support.
When responding to customer questions, adhere to established protocols and procedures, including the escalation of issues as needed.
Make sure that the confidentiality and privacy of consumer data are always upheld.
Work together with coworkers and other departments to find solutions for challenging client problems.
Achieve and surpass performance indicators, such as customer happiness, resolution rate, and reaction time.
Make constant progress in your customer service knowledge and abilities by taking advantage of training and development opportunities.
Qualifications:
a bachelor's degree, or its equivalent, from an accredited college.
strong communication abilities and fluency in spoken and written English.
Strong analytical and problem-solving skills.
a customer-focused attitude that prioritizes providing exceptional service.
a readiness to adjust to shifting client demands and operate in a fast-paced atmosphere.
Capacity to operate both autonomously and as a team with effectiveness.
Proficiency in computer basics and knowledge of customer support applications and resources are advantageous.
How To Apply Infosys Off Campus Drive ??
All interested and eligible candidates can apply before expire in the following link.
Apply Link : Click Here
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